A list of books I feel are excellent resources for issues within conflict resolution. click here
Here are some interviews I've been asked to do. click here
A list of articles I've written and other articles written by some respected colleagues.
click here
Resources and tools used in my workshops. click here
A list of some online newsletters relating to conflict resolution. click here
This clip uses refreshingly plain (but not profane) language to emphasize the value of addressing behaviour (rather than judging it or assuming the intention behind it).
Watch video clip
Two excellent videos showing excerpts from a variety of mediations produced by the Maryland Mediation and Conflict Resolution Office:
Resolutionary People
How Do We Mediate Thee
A compilation of conflict resolution quotes and sayings along with excerpts from my book The Joy of Conflict Resolution. click here
In conflict, each person feels hit first.