Resources & Articles
Recommended Reading
I've compiled a list of books I feel are excellent resouces for issues within conflict resolution. To view this list please click here.
Articles BY Gary Harper |
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"Taming the Dragon Lady" (93kb pdf or html)
"The Passive-Aggressive: Terrorist or Freedom Fighter?" (92kb pdf or html)
"Conflict Drama: Victim, Villain or Hero" (204kb pfd or html)
"From Conflict to Collaboration: What's the Story?" (104kb pdf or html)
Better Conversations e-zine, April, 2005
"Understanding Conflict: When Did the Knife Go In?" (76kb pdf or html)
Better Conversationse-zine, August 2005
"Culture and Conflict: We're Not in Kansas Anymore Toto" (104kb, pdf or html)
"Conflict Conversations: Listen to Get the Picture" (article on metaphors)
(64kb pdf or html)
"Questions in Conflict: Why do you ask?" (80kb pdf or html)
"Conflict Resolution: Simple But Not Easy (Blame Your Gremlin)" (9kb, pdf or html)
"Three Good Reasons to Ignore Conflict" (97kb pdf or html)
"Conflict Lessons from the Sandbox: Use Your Words" (66kb pdf or html)
Additional Resources
Having a Crucial Conversation with your Boss
How to Deal with Conflict Avoiders by Dr. Bev Smallwood
"Tips for the Telephone" (64kb, pdf or html)
"Conflict Style Summary" (160kb pdf)
Online Newsletters
Carol Bowser’s Conflict Management Strategies
Hodu Communication Skills Portal
Julia Menard's HEN (Health, Environment and Negotiation)
Loren Ekroth's Better Conversations e-Zine
Mediate.Com is an excellent portal for all matters related to mediation, including many articles. Robert Benjamin, in particular, offers some intriguing and challenging perspectives on conflict resolution (including an article on "Guerilla Mediation".)
New Society Publishing BLOG (on sustainability, social activism and more)
Thiagi Play for Performance
Book Excerpts
— from The Joy of Conflict Resolution
Conflict Sayings & Quotes
To see a compilation of sayings and quotes related to conflict resolution click here.
In conflict, each person feels hit first.